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SMDR stands for Station Message Detail Recording. SMDR tracks all incoming and outgoing calls for each extension. It will include information like Time, Date, Extension, CO Line, Incoming Number (if Caller ID in use) or dialed number, RIng TIme, Call Time, and other status codes.
SMDR can be printed out to any standard serial printer. The format looks like this:
Date Time Ext CO Dial Number Ring Duration Acc code CD
--------------------------------------------------------------------------------
02/19/00 05:58PM 104 02 3246167
02/19/00 06:00PM 104 02 <I>9198188776 JAMES SMIT 0'02 00:02'35
02/19/00 06:00PM 104 01 6739876 00:00'03
02/19/00 06:18PM 203 02 2724378 00:00'17
SMDR data can also be captured by a PC running Call Accounting software which will allow you to do more detailed analysis (and even billing) based on the SMDR data.
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